Central control in branch operation

Whether it’s retail, hospitality, banking or other public services: With guardstack, you can effortlessly monitor relevant technologies to increase the efficiency of your store operations and the quality of the customer experience.

New requirements due to digitalization

Modern omnichannel strategies enable a seamless customer experience across different platforms. They combine online shopping, stationary checkout systems and completely new services based on virtual reality (VR) or artificial intelligence (AI).

Synthetic
monitoring

With so-called “synthetic users”, the performance and availability of your applications in branch companies can be actively monitored. These innovative monitoring tools simulate real user interactions with the central systems, continuously check the availability and response times of your applications and identify problems before employees or customers are affected.

“An often underestimated effect of the improved operational readiness of computer systems is the increase in user satisfaction. Ultimately, every technical malfunction always means stress for employees because they have to defend themselves and apologize to disappointed customers. This is another reason why it is important to reduce technical restrictions as much as possible.”

Joerg Ambrozy | CEO

guardstack

Ambient conditions
monitor

With guardstack, you can keep a perfect eye on ambient conditions to control heating, cooling, and ventilation with pinpoint accuracy. This saves you money and reduces your ecological footprint. A pleasant indoor climate also contributes to the well-being of employees and customers in the stores. This increases employee productivity, as they feel more comfortable in a pleasant environment. At the same time, customers will linger longer in your stores and feel more comfortable, which has a positive effect on your business.

Store monitoring
with guardstack

guardstack offers branch companies the security of monitoring the operational capability of their branches at all times. Based on seamless monitoring of the IT, OT, and IoT infrastructure as well as business applications and customer self-services, the solution ensures fail-safe services.

Early detection
of faults

Thanks to our continuous monitoring, potential faults and errors in the IT systems of individual branches or the entire network are detected at an early stage. Whether it’s application problems, hardware problems, software errors or network failures, guardstack allows you to identify and manage these issues before your employees start their working day. This means less downtime and more time for what really matters – trouble-free operations!

Motion
monitoring

guardstack enables you to reliably record visitor numbers and movement data in your branches using a variety of compatible sensors. On this basis, you can optimize space design, identify inefficient processes, and ensure that employees really make the most of their working time. By analyzing and evaluating your customers’ movements and interactions, you can better understand their needs and adapt sales strategies. Security breaches can also be quickly identified and optimized into escape and evacuation plans.

guardstack

INFRASTRUCTURE ASSURANCE

Manage IT, OT, and IoT infrastructures centrally in just one interface for maximum reliability.

APPLICATION
ASSURANCE

Automate the provisioning and monitoring of (SAP) applications.

PRIVATE WIRELESS

Operate private 5G campus networks via plug & play for maximum connectivity.

OFFER

guardstack IA package M with up to 500 devices from €499,-/M

More applications

Retail

Customer experiences that connect, securely provide and monitor stationary checkout systems and online services.

Insurances

Increase customer satisfaction with fail-safe customer portals and centralized control of store operations.

Cooling optimization

Optimize cooling processes and increase energy efficiency by monitoring temperatures with guardstack.

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